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Problem accessing the « set lineup » option

Posted: Wed Jun 12, 2019 5:32 pm
by Gates
I get a blank page. Any other tab I have no issue, standings, free agents, etc...data appears.
Anybody else have same issue?

Gates

Re: Problem accessing the « set lineup » option

Posted: Wed Jun 12, 2019 5:51 pm
by Donacion
I’m having same problem

Re: Problem accessing the « set lineup » option

Posted: Wed Jun 12, 2019 6:53 pm
by Ando
Ditto

Re: Problem accessing the « set lineup » option

Posted: Wed Jun 12, 2019 7:23 pm
by Greg Ambrosius
Yes we put a temporary fix in a bit ago and see the problem, but it looks like it's down again. We'll get it fixed in the morning and ready for Friday's deadline. It's the only page that isn't responding, but we'll fix it.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 9:12 am
by Gates
Another issue, from the players card page, when I look if a player is owned or available, 12 of my Cutline teams are simply not listed. I think this has been reported already.

Gates

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 10:31 am
by Lunatic
I can access lineup page on my laptop now, but not on my iPhone; I use my iPhone when out to update my lineups; hopefully, it is fixed soon.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 12:14 pm
by Greg Ambrosius
Lunatic wrote:
Thu Jun 13, 2019 10:31 am
I can access lineup page on my laptop now, but not on my iPhone; I use my iPhone when out to update my lineups; hopefully, it is fixed soon.
Okay, try Set Lineup again now. We think we have a permanent fix in place. Sorry about the problems.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 12:15 pm
by Greg Ambrosius
Gates wrote:
Thu Jun 13, 2019 9:12 am
Another issue, from the players card page, when I look if a player is owned or available, 12 of my Cutline teams are simply not listed. I think this has been reported already.

Gates
So that information is through the Free Agency tab and since the Cutline no longer has Free Agency that link has disappeared. We are talking with IT to see how we can get that information back on those Player Cards for folks and hope to have an answer in the next week or so. Hang tight.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 12:59 pm
by Donacion
I’m still not able to access set lineup. I don’t have a laptop I only have an iPhone do all my fantasy stuff through my phone. I tried logging off and back on hoping that would clear up any old info stored.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 1:05 pm
by Gates
Greg Ambrosius wrote:
Thu Jun 13, 2019 12:14 pm
Lunatic wrote:
Thu Jun 13, 2019 10:31 am
I can access lineup page on my laptop now, but not on my iPhone; I use my iPhone when out to update my lineups; hopefully, it is fixed soon.
Okay, try Set Lineup again now. We think we have a permanent fix in place. Sorry about the problems.
Not working on iPhone and iPad.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 1:37 pm
by Greg Ambrosius
Donacion wrote:
Thu Jun 13, 2019 12:59 pm
I’m still not able to access set lineup. I don’t have a laptop I only have an iPhone do all my fantasy stuff through my phone. I tried logging off and back on hoping that would clear up any old info stored.
It appears to only be happening on Safari, which is why you're struggling with it on an iPhone. If you have access to another browser you won't have any trouble there. We're working on the Safari issue, but try Google Chrome or Firefox if you can now.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 1:45 pm
by Darik B
Safari browser issue should be fixed now...all browsers should be working. If not, please let us know.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 1:48 pm
by Greg Ambrosius
Okay, hopefully this time it's been fixed for good. Try it out.

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 3:41 pm
by Donacion
Good to go thank you I was afraid I would be stuck with looking at more zeros from Gregory Polanco :o

Re: Problem accessing the « set lineup » option

Posted: Thu Jun 13, 2019 3:51 pm
by Gates
All working fine now. Thanks

Gates