New Site is Down
- Greg Ambrosius
- Posts: 40292
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Great job. Flushing out that DNS should work this morning. Thanks for the info here.Brickdust wrote:OK.....I'm on the west coast......got up dutifully at 6 AM....on a windows comp....tried to log in......nada......shut down comp and booted modem......nada......did the ipconfig thing to my CMD and was told I successfully flushed my dns.....now I'm into the draft room
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Re: New Site is Down
EGADS.....I was in the room.....I hit refresh.....now I can't get back in
- Greg Ambrosius
- Posts: 40292
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Terry, try all steps above and even reboot your router. Otherwise email me and I'll get you on the phone with a tech guy and see if we can't flush out that cache and get you pointing to the right spot. Sorry man.TerryPass wrote:Can't get in-
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
- Greg Ambrosius
- Posts: 40292
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Okay, shoot me an email with your phone number and we'll get someone on the phone with you. Sorry about this.southpaw23 wrote:I've tried the terminal thing on my mac, I've tried Chrome and Safari. I also tried turning off wifi and nothing has worked for me so far.
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
- Greg Ambrosius
- Posts: 40292
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
For anyone having trouble on an iPad here's how one owner solved this issue:
Clear history
Clear data and cache
Closed WIFI
Closed iPad
Reopened iPad
Reopened WIFI
Access the site with the code sent by text.
Maybe I added steps I did not need to do but hey, needed this thing to work.
Clear history
Clear data and cache
Closed WIFI
Closed iPad
Reopened iPad
Reopened WIFI
Access the site with the code sent by text.
Maybe I added steps I did not need to do but hey, needed this thing to work.
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
- southpaw23
- Posts: 73
- Joined: Mon Feb 07, 2011 6:00 pm
Re: New Site is Down
Was able to access via my iphone when using LTE, not my home WIFI on my mac. Not ideal but at least I'm in.Greg Ambrosius wrote:Okay, shoot me an email with your phone number and we'll get someone on the phone with you. Sorry about this.southpaw23 wrote:I've tried the terminal thing on my mac, I've tried Chrome and Safari. I also tried turning off wifi and nothing has worked for me so far.
Re: New Site is Down
What text code? My iPhone was taking me to some weird sports hub site. I turned off wifi and then it worked. No such luck on my laptop. I guess I will need a call from support later today. Not being able to access in a normal way sucks. I wanted to do a draft list. Can’t really arrange 700 player names on an iPhone.Greg Ambrosius wrote:For anyone having trouble on an iPad here's how one owner solved this issue:
Clear history
Clear data and cache
Closed WIFI
Closed iPad
Reopened iPad
Reopened WIFI
Access the site with the code sent by text.
Maybe I added steps I did not need to do but hey, needed this thing to work.
Re: New Site is Down
good news/bad news...Got on site and into draft room immediately with no prob...one other person logged in...ONE...this draft is like getting a root canal...
- Tom Kessenich
- Posts: 24261
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Josh, email us your phone number. We'll get a tech person on the phone with you.Josh R wrote:What text code? My iPhone was taking me to some weird sports hub site. I turned off wifi and then it worked. No such luck on my laptop. I guess I will need a call from support later today. Not being able to access in a normal way sucks. I wanted to do a draft list. Can’t really arrange 700 player names on an iPhone.Greg Ambrosius wrote:For anyone having trouble on an iPad here's how one owner solved this issue:
Clear history
Clear data and cache
Closed WIFI
Closed iPad
Reopened iPad
Reopened WIFI
Access the site with the code sent by text.
Maybe I added steps I did not need to do but hey, needed this thing to work.
Tom Kessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich
Re: New Site is Down
I AM CURRENTLY BANGING AWAY OM THE DRAFT PLAYER BUTTON AND NOTHING IS HAPPENING
- Greg Ambrosius
- Posts: 40292
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Thanks for your phone number Ben. Someone is calling you now.Brickdust wrote:I AM CURRENTLY BANGING AWAY OM THE DRAFT PLAYER BUTTON AND NOTHING IS HAPPENING
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Re: New Site is Down
Chris called and helped me thru.....I appear to be good ......TY
Re: New Site is Down
Still having major problems
Once in the draft room
Can not access draft board
Can not put players into queue
Can not use auto
After refreshing page can no longer access site
Once in the draft room
Can not access draft board
Can not put players into queue
Can not use auto
After refreshing page can no longer access site
- Greg Ambrosius
- Posts: 40292
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Terry, let's get a tech guy to call you and get this resolved. I'm at [email protected]TerryPass wrote:Still having major problems
Once in the draft room
Can not access draft board
Can not put players into queue
Can not use auto
After refreshing page can no longer access site
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Re: New Site is Down
Have to work- will try again later
-
- Posts: 65
- Joined: Fri Feb 15, 2013 2:30 pm
Re: New Site is Down
I have had success putting my phone in LTE and using it as a personal hotspot.
Re: New Site is Down
Tom and Darik
Emailed you earlier this morn about a new draft. I used email addresses we have used just in the past week. Both email attempts came back as undeliverable. Just an FYI to check your email and make sure it is functional?
Emailed you earlier this morn about a new draft. I used email addresses we have used just in the past week. Both email attempts came back as undeliverable. Just an FYI to check your email and make sure it is functional?
rusty
"can i call you rusty?"
"can i call you rusty?"
- Tom Kessenich
- Posts: 24261
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Do you mean our work emails? They're working. We've been getting emails all day. Make sure you're using the correct ones:Cotton1 wrote:Tom and Darik
Emailed you earlier this morn about a new draft. I used email addresses we have used just in the past week. Both email attempts came back as undeliverable. Just an FYI to check your email and make sure it is functional?
[email protected]
[email protected]
[email protected]
Tom Kessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich
Re: New Site is Down
Tom - your email blast yesterday came from: [email protected]
- Tom Kessenich
- Posts: 24261
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
What blast?Gekko wrote:Tom - your email blast yesterday came from: [email protected]
Tom Kessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich
Re: New Site is Down
Tom Kessenich wrote:What blast?Gekko wrote:Tom - your email blast yesterday came from: [email protected]
The NFBC Newsletter still points to your old email I believe
- Tom Kessenich
- Posts: 24261
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Wow. Those settings should've been changed months ago. I didn't know this. Thanks for the heads up.76erfan wrote:Tom Kessenich wrote:What blast?Gekko wrote:Tom - your email blast yesterday came from: [email protected]
The NFBC Newsletter still points to your old email I believe
Tom Kessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich
- Greg Ambrosius
- Posts: 40292
- Joined: Thu Jan 22, 2004 6:00 pm
- Contact:
Re: New Site is Down
Okay, it seems like we are making progress with most folks today and getting some guys on the phone with our tech team is helping. Please reach out to me, Tom or Darik if you are still having any problems and we'll get this resolved.
The final magic pill seems to be rebooting your router. Most Internet providers flushed caches overnight and now we just need to refresh personal caches on our devices. Rebooting the router seems to be doing that. Hope that helps.
Thanks for your patience everyone. And again, SORRY for the inconvenience.
The final magic pill seems to be rebooting your router. Most Internet providers flushed caches overnight and now we just need to refresh personal caches on our devices. Rebooting the router seems to be doing that. Hope that helps.
Thanks for your patience everyone. And again, SORRY for the inconvenience.
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius
Re: New Site is Down
If anyone is still having issues, I had to try different fixes depending on which device I had. This morning, the draft worked fine on my phone without me doing anything. On my iPad I had to clear the history and reset my router before it worked. For my laptop I had to reset the router and flush the DNS per Greg's instructions. So doing just one might not work across all your devices.