New Site is Down

traebb
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Re: New Site is Down

Post by traebb » Sun Feb 18, 2018 10:01 am

I'm not getting in, site still down.

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Yah Mule
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Location: Greeley, CO

Re: New Site is Down

Post by Yah Mule » Sun Feb 18, 2018 10:05 am

I accessed briefly. Just long enough to adjust my queue, but everything is down again now. The clock was running in my draft.

EDIT: Both drafts operational now. Our long nightmare (that we mostly slept through) is over. Go hug someone you love.

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Deadheadz
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Re: New Site is Down

Post by Deadheadz » Sun Feb 18, 2018 10:07 am

Gates wrote:
Gekko wrote:draft rooms back up!
Weird, I got absolutely nothing up.
Cialis might be right for you.
The Bill Buckner of FAAB
Deadheadz

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Greg Ambrosius
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Re: New Site is Down

Post by Greg Ambrosius » Sun Feb 18, 2018 10:12 am

Yah Mule wrote:I accessed briefly. Just long enough to adjust my queue, but everything is down again now. The clock was running in my draft.

EDIT: Both drafts operational now. Our long nightmare (that we mostly slept through) is over. Go hug someone you love.
Sorry everyone, but the site is fixed and now everyone is getting back in at different times. We are looking at every Draft Champions league and rolling back any auto-picks. It's easy to see by the times who got auto-picked and we are correcting. If we see more in the next hour we will roll back those picks.

Sucks that anything technically happens and we apologize. We know what the problem is and will fix so it never happens again. Sorry, sorry, sorry. We will all be back online within the hour.

Sorry all.
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius

Gb2715
Posts: 274
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Re: New Site is Down

Post by Gb2715 » Sun Feb 18, 2018 10:19 am

No access here.

Cotton1
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Re: New Site is Down

Post by Cotton1 » Sun Feb 18, 2018 10:29 am

Nor here but I am getting emails that people are picking?
rusty
"can i call you rusty?"

Southern Comfort
Posts: 51
Joined: Tue Feb 18, 2014 12:57 am

Re: New Site is Down

Post by Southern Comfort » Sun Feb 18, 2018 10:35 am

I can’t even make it to the home page yet. Was checking my WiFi half the morning until I realized everything else works fine

BATS
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Joined: Mon Feb 22, 2010 6:00 pm

Re: New Site is Down

Post by BATS » Sun Feb 18, 2018 10:39 am

get to home page but cannot enter draft room yet

BATS
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Re: New Site is Down

Post by BATS » Sun Feb 18, 2018 10:40 am

now lost the home page completely...site cannot be found...site refuses to connect at all

Brickdust
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Re: New Site is Down

Post by Brickdust » Sun Feb 18, 2018 11:05 am

No access here yet

Southern Comfort
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Re: New Site is Down

Post by Southern Comfort » Sun Feb 18, 2018 11:07 am

Dustin Pedroia is the time out pick since I left my que empty......This is not how I wanted my Sunday to begin

Gb2715
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Re: New Site is Down

Post by Gb2715 » Sun Feb 18, 2018 11:11 am

Southern Comfort wrote:Dustin Pedroia is the time out pick since I left my que empty......This is not how I wanted my Sunday to begin

BEAST this year!!!!!! LOL

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Greg Ambrosius
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Re: New Site is Down

Post by Greg Ambrosius » Sun Feb 18, 2018 11:12 am

Southern Comfort wrote:Dustin Pedroia is the time out pick since I left my que empty......This is not how I wanted my Sunday to begin
Just email me or hit Help and we will roll back if needed. Sorry about that.
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius

Rotties
Posts: 73
Joined: Tue Mar 24, 2009 6:00 pm

Re: New Site is Down

Post by Rotties » Sun Feb 18, 2018 11:17 am

Still down for me.

This site can’t be reached

The webpage at https://playnfbc.sportshubtech.com/ might be temporarily down or it may have moved permanently to a new web address.
ERR_TUNNEL_CONNECTION_FAILED

BATS
Posts: 42
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Re: New Site is Down

Post by BATS » Sun Feb 18, 2018 11:27 am

yep...still no access to my draft or home page

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Deadheadz
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Re: New Site is Down

Post by Deadheadz » Sun Feb 18, 2018 11:35 am

I’m getting different results with different browsers trying to access the site on my iPhone.

Safari = No
Chrome = Partial
Puffin = Yes
Dolphin = No
Firefox = No

Try a browser other than the one you used which couldn’t load the page. Or try clearing the cache, etc.
The Bill Buckner of FAAB
Deadheadz

BATS
Posts: 42
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Re: New Site is Down

Post by BATS » Sun Feb 18, 2018 11:43 am

firefox zip...chrome home page but no draft room

oops...there went chrome
Last edited by BATS on Sun Feb 18, 2018 11:46 am, edited 1 time in total.

Southern Comfort
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Re: New Site is Down

Post by Southern Comfort » Sun Feb 18, 2018 11:46 am

Greg Ambrosius wrote:
Southern Comfort wrote:Dustin Pedroia is the time out pick since I left my que empty......This is not how I wanted my Sunday to begin
Just email me or hit Help and we will roll back if needed. Sorry about that.
I’m not worried Greg, you guys have already proven to fix errors in drafts quickly and efficiently....Seriously does Darik ever sleep? Or is he some Tron/Jarvis/Skynet-like program you created that lives in draft rooms?

Southern Comfort
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Re: New Site is Down

Post by Southern Comfort » Sun Feb 18, 2018 11:47 am

Deadheadz wrote:I’m getting different results with different browsers trying to access the site on my iPhone.

Safari = No
Chrome = Partial
Puffin = Yes
Dolphin = No
Firefox = No

Try a browser other than the one you used which couldn’t load the page. Or try clearing the cache, etc.
Those are browsers? Oh sheesh I thought you were naming next-generation Pokemon.

TerryPass
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Re: New Site is Down

Post by TerryPass » Sun Feb 18, 2018 11:49 am

Nothing

Josh R
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Re: New Site is Down

Post by Josh R » Sun Feb 18, 2018 11:52 am

Why not just pause all drafts until Issue is resolved. People who may have had access make a pick, not knowing about issue, now the pick gets rolled back, they don’t know they are on clock and time out getting someone they don’t want. Just pause everything.

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MadCow Sez
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Re: New Site is Down

Post by MadCow Sez » Sun Feb 18, 2018 11:55 am

Josh R wrote:Why not just pause all drafts until Issue is resolved. People who may have had access make a pick, not knowing about issue, now the pick gets rolled back, they don’t know they are on clock and time out getting someone they don’t want. Just pause everything.
very good idea

also. please post on the MB when the site comes back up
People ask me what I do in winter when there's no baseball. I'll tell you what I do. I stare out the window and wait for spring.
--Rogers Hornsby

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Greg Ambrosius
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Re: New Site is Down

Post by Greg Ambrosius » Sun Feb 18, 2018 11:59 am

Josh R wrote:Why not just pause all drafts until Issue is resolved. People who may have had access make a pick, not knowing about issue, now the pick gets rolled back, they don’t know they are on clock and time out getting someone they don’t want. Just pause everything.
Yes, we will look to do that. I'm posting a fix soon.
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius

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Greg Ambrosius
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Re: New Site is Down

Post by Greg Ambrosius » Sun Feb 18, 2018 12:24 pm

Okay, here is the workaround to get back on the site if you're still unable to do so. It will take about 2 minutes to do and you won't have any problems going forward. We apologize profusely for this, but hopefully you will be back and drafting soon:

Here you go:
On windows, through the Start menu - use the Search to find CMD - open that
type ipconfig /flushdns

On a mac:
Search for terminal in the search bar at top - open
type ipconfig /flushdns

That will flush out our old cache that caused the problem and link you to the site. The draft rooms are working and running as is. That has never been the problem. But pointing everyone to the right URL is now the problem. Flush out the old cache and you will be good to go for current drafts and back on the site.

Thanks all and we are VERY SORRY for this mishap. Can't have it happen again. Thanks and good luck.

Email me at [email protected] if you need further help.
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius

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Greg Ambrosius
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Re: New Site is Down

Post by Greg Ambrosius » Sun Feb 18, 2018 12:28 pm

Okay, Tom, Darik and myself are watching all 40+ Draft Champions Leagues that are ongoing right now. We have rolled back all of the requested picks so far. If we missed anyone's please let us know. We are also watching the clock of every draft and if it looks like someone is going to time out we will roll it back. We can see who is and who isn't in the draft rooms and we certainly don't want anyone getting an auto pick because we screwed up.

We don't want to pause every single Draft Champions League because it's obvious that many people are still in the draft rooms and making picks. So we will monitor these as best we can and make sure no one times out today. And we'll start to email most of you to give you directions on the work around for today. At the very least, every Internet provider will flush out our old cache overnight and we'll back to where we should be by then.

Sorry, sorry, sorry about this, but hopefully this quick workaround allows everyone else to get back on the site. Thanks all for your patience and sorry about this.
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius

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